Call Waiting

This service lets you know if someone is trying to call you while you’re using the phone.

Call Waiting ID

This service shows the name and number on your Caller ID display when a third party is trying to call you while you’re using the phone (you must have Call Waiting in order to get Call Waiting ID).

Call Forwarding

Use this service to transfer (forward) your incoming calls to another number.

Three-way Calling

Add a third person to your conversation, local or long distance, with this service.

Speed Calling

With this service you can dial one or two digits and local or long distance calls will be dialed automatically.

Call Forward Busy

With this service your incoming calls can be forwarded to a number of your choice if you are on the phone.

Voice Mail

Voice mail works just like an answering machine without having a physical machine in your home. Voice mail will answer callers with your personal greeting when you are on the phone or away. Retrieve messages 24 hours a day, from any touch-tone phone or online, anywhere.

Caller ID

When you receive a call the name, number, time and date are displayed on your Caller ID display. These will display even if you aren’t there to answer the phone. You will need to purchase a Caller ID box or phone.

*69

This allows you to dial *69 and hear the number of the last incoming call. You will also be able to dial the number back if you choose by listening to the prompted message.

*900 Block

900 blocking is available at no charge. This will block anyone trying to dial a 900 number from your phone. If you do not have this block you will be responsible for any 900 calls made from your phone.

How much can qualifying customers save on their phone bill?
Lifeline customers will save up to $9.25 on their basic monthly service bill.

How do I know if I’m eligible?

• Medicaid
• Supplemental Nutrition Assistance Program
• Low Income Home Energy Assistance Programs
• Federal Public Housing Assistance
• Supplemental Security Income
• National School Lunch Program
• Temporary Assistance to Needy Families Program

Are there any restrictions?
Participants may only receive low-income assistance from one wireline or wireless telephone provider per household. The name on the bill must match the name of the participant in the eligible program. Lifeline customers may purchase all services offered to non-Lifeline customers.

Will my benefits ever be discontinued?
Benefits will be discontinued when you no longer meet eligibility requirements or when proof of eligibility is not received.
Being a Lifeline customer does not protect from disconnection if participant fails to pay his or her telephone bill.

Apply for Lifeline
1. Complete the certification form on www.lifelinesupport.org
2. When you receive eligibility verification, return it to NEIT business office within 7 business days. Verification forms are mailed to randomly selected subscribers every year. NEIT may suspend your eligibility for low-income assistance if you do not return the form.

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• Long Distance Terms and Conditions
• International Calling Rates